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In CRS 3.5, the Priority Summary Activity Report prints only partly in color
This problem occurs when you print directly from the Cisco Customer Response Applications (CRA) Historical Report Client Viewer and is related to the third party printing driver from Crystal Decisions.
To resolve this issue, export the report to Portable Document Format (PDF) output or any other supported file format and print from the output file.
For more information about resolving Cisco Customer Response Solutions (CRS) issues, refer to these documents: