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In the Cisco CallManager 4.1(3), the RTMT generates directory replication and connection alarms even when the directory replication appears to function normally
These Real Time Monitoring Tool (RTMT) alerts are seen while the directory service runs properly:
[RTMT-ALERT] DirectoryReplicationFailed Directory replication failed . Monitored precanned object has value of 0.
[RTMT-ALERT] DirectoryConnectionFailed Directory connection failed . Monitored precanned object has value of 0.
There are no related Data Connection (DC) Directory error messages in the Microsoft Windows Application Event log.
This is only a cosmetic issue as long as the directory replication is not actually broken.
This issue is documented in Cisco bug ID CSCsc85141.
One possible workaround for this issue is to disable the RTMT alerts for directory replication and connection errors. This workaround has limitations, notably that no notifications are generated when actual directory replication errors exist.
Upgrade Cisco CallManager to 4.2(1.15), 4.1(3)SR03, 4.1(3)ES45, 4.2(1)ES01, or 4.0(02a)ES85 in order to upgrade this issue.
For further information and to install the latest version, visit Cisco Downloads.