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In the Cisco Unity 4.x, unable to send the Message Notification to a long distance number and the "Phone number does not fit the dialing rules or your dialing permissions" error message appears

Core Issue

In the Cisco Unity 4.x with Cisco CallManager 4.x, an attempt to have a message notification sent to a long distance number fails and the Phone number does not fit the dialing rules or your dialing permissions is heard. It does not help to grant rights in the Restriction Tables. No error message is logged in the Event Log.

Resolution

If you make the changes on behalf of the subscriber, then instead of those restrictions, Cisco Unity looks at the restriction table of the person who makes the chagnes. In order to resolve this issue, use the Active Assistant ( http ://Unity_Server/Web/AA/), logged as the subscriber, in order to make the changes.


Refer to Message Notification Calls for more information.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 04:39 PM
Updated by:
 
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