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Info about Debug Output Running in Voice Gateways
Purpose of this document is to gain knowledge on the Debugs running in Voice Gateways which will help to do the Troubleshooting
This document is created based on the frequently asked questions related to debugs on Voice Gateways.
What Information can I get if I run the following debug outputs in my Voice Gateway to troubleshoot the Ephone registration issues ?
debug ephone register <mac-address>"
debug ephone error mac-address <mac_addr>
debug voip ccapi inout
debug isdn q931
1. Using the "debug ephone register <mac_addr>" you get the following information
This gives you detailed information on how the registration is happening in the Ephone MAC address, Retriving the xml files from the TFTP server
and the Ephone configuration file XMLDefault.cnf.xml, SEP00192F87A7C6.cnf.xml. Ephone Registration process with Ephone Load File name using Skinny Protocol with IP address details and it gives you the Phone Registration Status.
Sample debug output is attached. You can run this debug whenever you have any issues in Ephone Registation.
#debug ephone register mac <mac_addr>
012095: Jan 20 19:13:23.131 GMT: TFTP: Looking for CTLSEP00192F87A7C6.tlv
012096: Jan 20 19:13:23.303 GMT: TFTP: Looking for SEP00192F87A7C6.cnf.xml
012097: Jan 20 19:13:23.415 GMT: TFTP: Looking for XMLDefault.cnf.xml
012098: Jan 20 19:13:23.415 GMT: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1577 for process 203
012099: Jan 20 19:13:23.423 GMT: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 203
012100: Jan 20 19:13:34.779 GMT: TFTP: Looking for term70.default.loads.loads
012101: Jan 20 19:13:34.795 GMT: TFTP: Opened flash:term70.default.loads.loads, fd 0, size 642 for process 203
012102: Jan 20 19:13:34.803 GMT: TFTP: Finished flash:term70.default.loads.loads, time 00:00:00 for process 203
012103: Jan 20 19:14:19.759 GMT: TFTP: Looking for CTLSEP00192F87A7C6.tlv
012104: Jan 20 19:14:20.535 GMT: TFTP: Looking for SEP00192F87A7C6.cnf.xml
012105: Jan 20 19:14:20.643 GMT: TFTP: Looking for XMLDefault.cnf.xml
012106: Jan 20 19:14:20.647 GMT: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0, size 1577 for process 203
012107: Jan 20 19:14:20.655 GMT: TFTP: Finished system:/its/XMLDefault.cnf.xml, time 00:00:00 for process 203
012108: Jan 20 19:14:22.507 GMT: New Skinny socket accepted  (7 active)