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Installing, Integrating, and Troubleshooting Unity Connection

New Member
12-16-2013 01:00 AM PST thru 12-20-2013 01:00 AM PST

            Read the bioWith Justin Dew

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco Unity Connection into your environment and troubleshooting the many features that are available with the Cisco Unity Connection voicemail solution . 

Cisco Unity Connection is a voicemail and unified messaging platform with a comprehensive feature set and is based on the Linux unified communications operating system. With Cisco Unity Connection, you can access and manage voice messages in variety of ways, using your email inbox, web browser, the Cisco Jabber messaging integration platform, Cisco Unified IP Phone, smartphone, tablet, and more. Cisco expert Justin Dew will cover and answer all of your questions about Cisco Unity Connection.

Justin Dew is currently a member of the Applications TAC team in RTP NC. His area of expertise is in Cisco Unity connection and Cisco Unity. Justin has had six years of experience troubleshooting and working with voice products, including unified communications, Cisco Unity, presence, and Jabber in the TAC organization. He graduated with a bachelor's degree in electrical and computer engineering from Georgia Tech and has achieved certifications in CCVP and as a Domino administrator and Cisco Unity specialist. 

Remember to use the rating system to let Justin know if you have received an adequate response. 

Justin might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in Collaboration, Voice and Video,  sub-community, IP Telephony discussion forum shortly after the event. This event lasts through December 20, 2013. Visit this forum often to view responses to your questions and the questions of other community members.