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Is the Cisco Softphone supported with Cisco CallManager Express?

Core Issue

The Java Telephony Application Programming Interface (JTAPI)-based Cisco Softphone is not supported with Cisco CallManager Express (CCME). However, a skinny-based version of Softphone is planned to be supported by CCME.

For more information, refer to IP Blue Technology Solutions.

Resolution

To support Softphone, the IP Blue VTGO-PC 2.8.2 Softphone implementation has been certified with CCME. For more information, contact your Cisco sales person.

Problem Type

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Call control software (CallManager, CallManager Express, ICS7750, SRST, SS7 call agents)

Call Control

CallManager express

Common Software and Product Issues

Support

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How to ... CallManager express

How to ... IP phone software

IP Phone Software

Softphone
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