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On the Cisco Unity 4.x server, the "CiscoUnity_AvLic event 113 returns insufficient data" error shows up in the application event log

Core Issue

The Cisco Unity server application event log shows this error:

Event Type: Error
Event Source: CiscoUnity_AvLic
Event Category:  Run
Event ID: 113
Date: 2006/11/01
Time: 12:01:01
User: N/A
Computer: 
Description: 
Error Code:  13076
ErrorSymbol:  eAvLicErr_SysStateCorruptCurrLoc Error Desc.: The license data extracted from
the database for this Cisco Unity location (ID = '{6AC047CF-3163-434F-982A-F709E5A1238B}')
are invalid or have been corrupted. Error 0x80090005. Bad Data. 
What To Do: To resolve the problem, reinstall the license files.

Resolution

This issue is documented in Cisco bug ID CSCsb98236.

Workaround

If the event is not followed by another that shows successful use of the license (see example output), then re-load the current license file via the Unity Licensing Control Panel with License File Install Wizard in Tools Depots > Administration Tools.

9/6/2005 9:55:57 PM 4 CiscoUnity_Arbiter 1027 The licensing or system issues that created a licensing violation have been corrected. The system is returning to normal operation.

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