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Pause In Speed Dial CUCM 9.x

The Pause in Speed Dial feature enables users to set up the speed dial feature to reach destinations that require a Forced Authorization Code (FAC), Client Matter Code (CMC), dialing pauses, and additional digits (such as a user extension, a meeting access code, or a voicemail password) without manual intervention. Comma is accepted in speed dial as delimiter and pause.

This Feature allows two methods of configuration:

Method 1:- Using comma as a pause and also as a delimiter

                                     -Comma used to delineate dial string, FAC, CMC, and post connect digits

                                      -For post connect digits, commas insert a 2 second delay

             -Commas may be duplicated to create longer delays

Method 2:- Dial string/FAC/CMC/Post connect digits with no commas.

                                     -All digits to be used for dial string, FAC, CMC and post call digits entered as one string

             -Once a digit string has been matched, CUCM moves on to next digit string

             -Can be used on SCCP and SIP phones, but required for CUPC

Some Examples.

  • 914085551212,,,,123456

Will dial 914085551212, after connect, wait 8 seconds to dial 123456

  • 90114455612323#,2244

FAC for International Calls. Will dial 90114455612323# with FAC of 2244

  • 914085551212,6534,5656,,,9933

Will dial 91408551212, with a FAC of 6534 and CMC of 5656, wait 6 seconds, the dial the DTMF digits 9933

  • 914085551212653456569933

Will dial 914085551212 with a FAC of 6534 and CMC of 5656, then immediately after connect, dial 9933

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_0_1/delta/CUCM_BK_N38FD301_00_cucm-new-and-changed-90_chapter_011.html#P567_RF_P7491A15_00

Comments

Ronak, Very informative ! Thanks for sharing.

Regards

Lavanya

Great doc!

New Member

Guys,

Do you know how to dial some number (send DTMF) after connect in the case that you are not using CMC and/or FAC..

i need this for Cisco Jabber, so i can't use the comma character

for example 22322852312345 (223228523 - phone number, 12345 send DTMF after connect)

Regards

Mike

New Member

FYI, This feature is not supoorted for:

SNR ( in case an auth/access code is required). Or for any other such feature like Jabber etc.

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