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Resetting the Cisco TelePresence Touch 8" to Factory Defaults

Cisco Employee

(view in My Videos)

The video demonstrates how to reset the Cisco TelePresence 8" to factory defaults.

3 Comments
New Member

Thank you for posting this video.  We moved our SX20 system from one location to another (different VLAN).  Previous engineer had set a static IP on the touch screen.  In the new IP space all the screen displayed was Connecting... and would never connect.

This fixed our issue!!

Ken

Cisco Employee

Glad it helped Ken!

New Member

Dear, 

 I have Touch Panel version 8 I used your way to do the Factory Rest but it is not got effect. I did the Factory Rest from the Touch Panel option. From setting option login with Administrator username as admin  password blank reset factory reset.   

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