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SalesForce Connector version 1.3.2 install fails on XP

Issue:

Connector fails install on Windows XP machine with the following message:

cc1.jpg

So when we to try install the MSXML6, it complains with the following error message:

cc2.jpg

This is because the XP machine had a higher version, namely MSXML6 SP2.

Fix:

This is because when trying  to deploy the SalesForce Connector install package via bulk updates/management and for some reason this process does not properly register the MSXML Dll's of the latest version.

So to fix the issue we have to run the following process:

1. From command prompt, run the following command: regsvr32 msxml6.dll, this should complete stating that registration of dll succeeded.

The install should go through fine.

Version history
Revision #:
1 of 1
Last update:
‎02-24-2011 01:24 PM
Updated by:
 
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