When doing an upgrade via GUI the system might hang for no reason. You can try rebooting the server oryou can do an upgrade via CLI too. Just enter this command:
utils system upgrade initiate
and follow the instructions. It's just like upgrading from the web, but from the CLI.
You'll get this menu where you need to indicate if you are upgrading from a remote filesystem or a DVD:
1) Remote Filesystem 2) DVD/CD q) quit
Tere Stevens ----- Unified Communications PDI Teamwww.cisco.com/go/pdihelpdesk