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The Cisco Unity installation or upgrade process fails with "Unable to complete Message Queuing Setup. Hresult- c00e0075h" Windows MSMQ error messages in the application log

Core Issue

The error message in the application log appears like this:

  Event Type: Error
  Event Source: MSMQ
  Event Category: Kernel
  Event ID: 2121
  Date: 2/14/2003
  Time: 12:59:24 AM
  User: N/A
  Computer: UM1
  Description: Unable to complete Message Queuing Setup. Hresult- c00e0075h
 

In some situations, the error message can also appear this way:

  Event Type: Error
  Event Source: MSMQ
  Event Category: (1)
  Event ID: 2121
  Date:
  Time:
  User: N/A
  Computer: 503-UNITY
  Description:
  The description for Event ID ( 2121 ) in Source ( MSMQ ) cannot be found.
  The local computer may not have the necessary registry information or message
  DLL files to display messages from a remote computer. The following information
  is part of the event: c00e0075h.

Resolution

To overcome this problem, add the AlwaysWithoutDS dword registry value under HKLM\SOFTWARE\Microsoft\MSMQ\Parameters\Setup, with a value of 1.

This value is referenced in the W2K Resource Kit Registry Reference. The error    occurs on W2K servers that have MSMQ configured in workgroup mode, but the server is actually in a domain. The value of  tells MSMQ to remain in workgroup mode.

This error appears with Event 2121 and Event 2124. For information on the    related error message with Event 2124, refer to The Cisco Unity installation or upgrade process fails with the "Message Queuing was unable to join the local Windows 2000 domain. Hresult- c00e0075h" Windows MSMQ error message in the application log

In both cases, the problem can be overcome by adding this registry key and value.

For more information on Event 2121, refer to EventID.Net.

For information on Cisco Unity installation and upgrades, refer to Install and Upgrade Guides.

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