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The Unity e-mail alert reports "Voice server hard disk almost full"

Core Issue

Cisco Unity administrators can use the Event Monitoring System (EMS) to send e-mail and voice messages to other subscribers or distribution lists when an event occurs. Cisco Unity administrators or subscribers may see this message when the Cisco Unity server hard disk is almost full. System logging and report data generation are terminated to conserve space.

Resolution

To avoid potential loss of new messages and to resume logging and report generation, reclaim space on the hard disk. The Example Administrator account, which Cisco Unity creates during installation, serves as a default message recipient for the Unaddressed Messages and System Event Messages distribution lists.

If you have not assigned another subscriber to these distribution lists, be sure to monitor the Example Administrator account and forward or delete the messages sent to this account as applicable. For subscribers on the Unaddressed Messages public distribution list, create a separate Inbox folder for returned messages. Then create a rule that automatically moves messages sent by the Cisco Unity Messaging System account from the Inbox to the Returned Messages folder.

Note: Do not delete the Example Administrator unless you have assigned another subscriber to the Unaddressed Messages and System Event Messages distribution lists. Following Cisco Unity installation, the only member of these distribution lists by default is the Example Administrator. If these distribution lists contain no members, messages sent to them will be lost.

To learn more about the other error messages that might be sent through e-mail, refer to the E-Mail and Voice Error Messages section of Cisco Unity Error Messages.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 03:41 PM
Updated by: