The Unified CCX Troubleshooting Wiki provides the following benefits:
Provides a list of the most common issues encountered by users while installing or configuring Unified CCX
It is publicly visible at the Cisco DocWiki site.
It is intended for Cisco employees and Cisco customers.
Registered users of Cisco.com can add their own troubleshooting tips, suggestions, comments, and other related information.
Do check these sites often--we are in the process of adding troubleshooting tips for all Contact Center products!
Cisco DocWiki is based on MediaWiki - the same wiki markup language used on the Wikipedia site. For new content, do use the format that has already been established. More information on MediaWiki is located at the following URL: