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Unable to log on to the System Administrator Web in Cisco Unity 4.x after the Class of Service for the EAdmin account is lowered
After you change the Class of Service for EA Admin Account rights in the Cisco Unity, no one is able to log on to the Cisco Unity System Administrator (SA) Web Page, even though Cisco Unity continues to work and all the functionalities are still available to all the subscriber.
In order to resolve this issue, change the values of AVP_COS_OBJECT_ID in the database for EA Admin account back to that of the defaultAdministrator.