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Upgrade Assistant 4.0(1) installation fails with an error message if a previous version of Upgrade Assistant resides on the system

Core Issue

These error messages are displayed:

  • DCDHealthC: ERR:Could not Create the IDisPatch Object. Error code is 1008
  • Validating return code for task DC Directory Health Check. Return Code =      1008.
  • ERR:Error executing Task DC Directory Health Check. Reverting back to working      directory "DC Directory Health Check"

Resolution

This problem is addressed in Cisco bug ID CSCed88931, which appears when you upgrade from version 3.x to 4.0 and when the CCMUpqdAsstInstall.4-0-1.exe is run on the Cisco CallManager.

For a workaround, perform these steps:

  • Uninstall CCMUpqdAsst.4-0-1.exe.
  • Reboot the server.
  • Uninstall any previous versions of CCMUpqdAsst you have on the server.
  • Reboot the server.
  • Execute CCMUpqdAsst.4-0-1.exe. The CCMUpqdAsst should run without any    errors.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 05:07 PM
Updated by:
 
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