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User gets the error message "Language resource not available" when trying to login/logout of Extension Mobility

When we are loggin to extnesion mobility that time we are getting this error" "Language resource not available" when trying to login/logout of Extension Mobility" but user can loggin to system,

We are getting the same error on all the ip phone ( CP-7911 and 7941).

The running CCM version is : 6.1.5.13900

We didn't upgrade any thing on call manager side as well as phone side.

If any one get the same error please share with me.

Version history
Revision #:
1 of 1
Last update:
‎04-10-2013 06:24 AM
Updated by:
 
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New Member
Extension Mobility Logout is not working
Symptom:
User gets the error message "Language resource not available" when trying to
login/logout of Extension Mobility.

Conditions:
Issue is seen when CUCM cluster is upgraded, and the new version has new
strings introduced in its locale files for EM.

Workaround:
Workaround is to install the locale corresponding to the upgraded CUCM version.
New Member

Dear Nirml,

But we didn't upgrade the box, So that workround will not fit in this issue.

New Member

Were you able to resolve this? We have a customer running in to the same issue.