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User is unable to ping the ATA 186 after configuring a static address through the voice menu

Core Issue

The Cisco Analog Telephone Adaptor (ATA) 186 allows you to configure static network address parameters even though DHCP is enabled.

Resolution

To resolve this issue, ensure that DHCP is disabled.

To disable DHCP, go to the voice menu, press 20 and then press 0.

Note: Make sure that you save the configuration by pressing 3#.

For more information, refer to these documents:

Voice Gateways

ATA 186

Non-IOS gateways

Version history
Revision #:
1 of 1
Last update:
‎06-17-2009 10:12 PM
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