04-03-2012 12:00 AM PST thru 04-13-2012 12:00 AM PST
With Raees Shaikh and Amit Singh
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask questions and learn about Unified CallManager and IP Phone Security with Cisco Experts Amit Singh and Raees Shaikh.
Raees Shaikh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore. He has over two years of experience, serving Cisco partners and customers in the European time zone. As part of the call control and multiservices modules, he focuses on Cisco Unified Communications Manager, Cisco Unified Border Element, gateways, Cisco Unified SIP Proxy, and other voice over IP (VoIP)-related devices. Prior to joining Cisco he was a network engineer with Microland Ltd, supporting networks for Fortune 500 companies. He holds a bachelor of engineering degree in electronics and telecommunication from Goa University and holds CCNP and CCIE voice certification (number 34220).
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has six and half years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Amit and Raees might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the forum shortly after the event. This event lasts through April 13th, 2012. Visit this forum often to view responses to your questions and the questions of other community members.
This is a continuation of the April 3 Cisco Unified CallManager and IP Phone Security webcast. You can review the slides of the presentation here