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When a Cisco Emergency Responder emergency call is made, incorrect ERL information is sent to the onsite alert personnel

Core Issue

Causes of this problem range from some simple configuration errors to an unrecorded phone move.

Resolution

To resolve this issue, check for these situations:

For more details about troubleshooting Cisco Emergency Responder, refer to these documents:

 

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 06:09 PM
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New Member

I need to remove the ERL from the port configuration.