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When a voice conference meeting has been scheduled in Cisco MeetingPlace Express, callers calling to enter the meeting receive an incorrect announcement that the meeting has already ended.

Core Issue

This problem might arise if the  MeetingPlace Express server clock is faster than the actual time.

Resolution

The MeetingPlace Express server clock must be reconfigured to follow a Network Time Source (NTP).

In order to resolve this issue, adjust the server/system time with these steps:

  1. At the server console, login as a 'root' user.

  2. Click the Redhat Start menu, and go to System Tools > Date and Time.

  3. Set the time and timezone (NTP source).

  4. Save the settings and Exit.

  5. Reboot the MeetingPlace Express server.

Refer to the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.1 for more information.

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