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When Microsoft Windows OS 2000.4.3 sr10 OS patch is installed on the Cisco CallManager Server, the "You do not have permission to install the patch, please contact your administrator" error message appears
This issue is observed when you do not have proper the user rights and permissions assigned to the User account (administrator) which is logged in while you install the Microsoft Windows OS patch on Cisco CallManager.
Complete these steps as mentioned in this Microsoft aritcle: