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When the Upgrade Assistant is run for a Cisco CallManager upgrade from 4.0.2 to 4.1.3, the replication failed, replication job not found error is logged in the Upgrade Assistant log

Core Issue

Data Connection (DC) directory replication errors are logged to the Cisco CallManager publisher and subscriber server(s) in the Application Event Viewer.


To resolve the issue, perform this procedure:

  1. Run the DBHelper on the publisher and verify that both of the smileys are green in color.

  2. If any smileys are red, click on Reinitialize.

  3. If there are still smileys in red, click on Republish.

  4. If the smileys are still in red, refer to Using DBLHelper to Reestablish a Broken Cisco CallManager Cluster SQL Subscription in order to re-establish a broken Structured Query Language (SQL) link.

For steps on how to upgrade Cisco CallManager, refer to Upgrading Your Cisco CallManager.

If the issue is still not resolved, open a service request using the Service Request Tool.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 04:41 PM
Updated by:
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