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Which phones support Call Recording via the Built in Bridge?

Which physical phones are supported?

- Do they need specific versions of firmware?

What softphones are supported?

- Any particular versions?

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Last update:
‎10-19-2009 06:18 AM
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Cisco Employee

Thank you for your posting and interest in the Cisco Support Community.  For best practices on posting documents in this community you can refer to

For technical questions related to a Cisco Product or Technology, we encourage you to post on the Network Professionals Forum (NetPro). For your specific issue, you can go to IP Telephony forum.

You can also refer to the

for information on the IP phones support for Built in Conference bridge.

New Member

Physical phones we have used are both 7970 and 7975. We could not get the 7937 conference phone to work and we have not tried any of our Gen2 7940 phones. Hope this helps.

Good luck.