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New Member

Jabber Can not Call and Register to CUCM

Hi All,

I Have CUCM 9.1.2 and IM Presence Server 9.1.1.

The Jabber can not dial and register to CUCM. But the Jabber can chat to the other Jabber account.

I check the CUCM Publisher status on IM Presence Server, all status are OK.

What do you think about that?

Thanks,

Regards,

Rois

3 REPLIES
New Member

Re: Jabber Can not Call and Register to CUCM

Hi,

I have the same issue. Jabber installed on Windows, also all users are cucm active users and they can not search each other.

Thanks

Sent from Cisco Technical Support iPad App

New Member

Re: Jabber Can not Call and Register to CUCM

In order for Jabber to register and call through CUCM, you must create a CSF device for it to register to and then tie that device to the user account through the associated devices.

New Member

Re: Jabber Can not Call and Register to CUCM

Thanks Mark,

It's fixed my issue)

Sent from Cisco Technical Support iPad App

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