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The video does not work for jabber (just installed in two home offices in 2 cities)

My colleague and I live in two separate cites in America. We both have home offices and installed Jabber. When we try to call each other the video does not work even though we can see the 'clock' telling us that we are connected. We have no idea why. Can you help

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Hi robert0040,- What´s your

Hi robert0040,

- What´s your CUCM and IM servers versions?

- Dou you configure both locations with sufficient video bandwith? 

- Do you have a VPN tunnel to connect both home offices?

Regards.

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