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Super Bronze

Leaderboards not updating?

Hi,

Seems to me that the Leaderboards page hasnt resetted after the month changed?

Similiar thing happened at the change from May to June. Even though the Leaderboards resetted, it stopped updating right after the reset.

- Jouni

5 REPLIES

Leaderboards not updating?

Hi Jouni,

Yes, we are aware of this and our IT team is looking into it.  We hoped to have it fixed shortly.

Cheers,

Dan

Cheers, Dan
Hall of Fame Super Silver

Leaderboards not updating?

Dan,

I also see another discrepancy, the community leaderboard does not match my Reputation points in that community category, it is 150 or so points off.  I am sure this is all related, but was not sure if you were aware of this one.

Thanks,

Chris

Leaderboards not updating?

Hi Chris,

Which leaderboards are you referring to?  The leaderboards are cached and some aren't updating which is causing the discrepancy in points.

Cheers,

Dan

Cheers, Dan
Hall of Fame Super Silver

Leaderboards not updating?

For example the "IP Telephony" leaderboard:

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony?view=discussions

does not show the same points as my profile - reputation for the "IP Telephony" category:

https://supportforums.cisco.com/reputation.jspa?username=cderen

Chris

Leaderboards not updating?

Hi Chris,

Yes, this is a caching issue that is related to the previously reported problems.  Our IT team is working on a fix for this.

Cheers,

Dan

Cheers, Dan
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