Why the link "Create a service request" is displayed to me ? I have no service contract so I'm not authorized to create service request using such link.
Authors of content are given an option to "create a service request" based on your question. If you do not have a valid contract it won't allow you to complete the request.
Even just designed new forum is not integrated with other Cisco's system (not counting single-sign-on) ?
So it doesn't know the user in question is allowed to create no contract ?
OK, no further comments about it from me.