Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

“If there’s one thing you want to improve it’s your [support website] Search function.” -- Cisco Customer

Here’s your chance to help Cisco do it. We’re looking for a few good, willing minds to join the Search Advisory Board for Cisco Online Technical Support.

Have Ideas for a Better Cisco Support Website?

Apply to join the Search Advisory Board for Cisco Online Technical Support.

If I’m selected for the Search Advisory Board what will I be doing?

As your organization’s Board representative you’ll join other Cisco customers and partners to recommend how we can improve our Support Website Search function.

How often will the Board meet?

Cisco will convene two 90-minute Board sessions beginning in June 2010. We’re hoping for productive interaction that generates good, actionable ideas quickly.

How will I be briefed and stay up to date?

Board members will have access to a private online space in the Cisco Support Community. You can view the agenda and content before meetings, share comments and ideas with other members, and see Cisco responses to Board recommendations.

How do I apply?

That’s simple. Send us an e-mail at cisco-search-support@external.cisco.com by May 18th, 2010. Tell us in a sentence or two why you’d like to join this Board and provide your contact information We’ll respond to you by May 27th.

Please apply now to influence the next generation of Cisco online technical support! E-mail us at cisco-search-support@external.cisco.com.

Cheers, Dan
1 ACCEPTED SOLUTION

Accepted Solutions

Re: “If there’s one thing you want to improve it’s your [s

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

12 REPLIES

Re: “If there’s one thing you want to improve it’s your [s

Dan,

I would improve the email address.....I keep getting rejected when I try and email the address given.... or is this by design for me 

Mike
New Member

Re: “If there’s one thing you want to improve it’s your [s

Mike,

I just used the email successfully.  Let us check it out and we'll get back to you.

Cheers,

Tim

Re: “If there’s one thing you want to improve it’s your [s

Here is the error I am seeing.....it does not like our address.

Diagnostic-Code: smtp;550 #5.1.0 Address rejected.

Mike

Re: “If there’s one thing you want to improve it’s your [s

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

Re: “If there’s one thing you want to improve it’s your [s

Mike,

Sure, go after the easy target.  Could it be user error?   I think the alias was set up incorrectly.  We are looking at getting it fixed.  It takes a bit of time for it to propagate so I'll post again when it's active.

Cheers,

Dan

Cheers, Dan
New Member

Re: “If there’s one thing you want to improve it’s your [s

burleyman wrote:

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

I'm also good with blaming Dan. 

Re: “If there’s one thing you want to improve it’s your [s

It could be a PICNIC error...I am getting old...

Did you get my email from my personal account? We actually had a site blacklisting animal names so we got on that list becasue it shows we come from BigFish.com

Dan I could never truly blame you because you are the fixer of all.

Dan is the man

if he can't fix it noone can

in fact I am his bigest fan

he is someone who gives a damn

because when you want it fixed he always has a plan

Mike

Re: “If there’s one thing you want to improve it’s your [s

Mike,

I'll have to show my wife this.  My guess is she'll disagree

Cheers, Dan

Re: “If there’s one thing you want to improve it’s your [s

oops.....I forgot the filter for d*mn    but you got the point...

Mike

Hall of Fame Super Gold

Re: “If there’s one thing you want to improve it’s your [s

Gee whiz, Mike. 

Re: “If there’s one thing you want to improve it’s your [s

Hi Mike,

Should be all fixed now.  Try using the following address cisco-search-support@external.cisco.com.

Cheers,

Dan

Cheers, Dan

Re: “If there’s one thing you want to improve it’s your [s

I just sent it.....so far no rejection..... see you are the "Fixer of All"  

Mike

1376
Views
5
Helpful
12
Replies