Can external users change their language, time zone, and locale settings?

[System Administration]

Hi,

We’re migrating our hosts from WebEx cloud to our on-prem solution right now (CWMS 1.5.1.323.A).

We’ve learned that CWMS 1.5 does not provide an online address book where hosts could customize language, time zone, and locale settings for their external attendees.

Do external users have any chance at all to change their language, time zone and locale settings individually?

Thank you,

Helge

[dpetrovi]

Hi Helge,

I am not 100% sure what you mean by "external users". Can you please clarify it a little bit more?

As for CWMS, any profiled user that can successfully authenticate on the end user page will have an option to access the user account setting by clicking "Fname Lname (MyAccount)" link in the top right corner of their end user page.

On the account page, they will be able to set information like address and phone number info, as well as the Time Zone, Language and Locale, and even Meeting Password for their meetings.

I hope this helps.

-Dejan

[System Administration]

Hi Dejan,

"external users" are those participants, who do not have an LDAP account in our deployment, since they are not intendet to act as hosts: our stakeholders, partners, customers, clients.

It looks, as if these people would stick to the systems' default language / time zone / locale.

We are wondering if there might be a CWMS-component like this:

https://artcom.webex.com/cmp0307l/webcomponents/widget/preference.do?serviceType=MC&siteurl=artcom&target=Page&backUrl=%2Fmw0307l%2Fmywebex%2Fdefault.do%3Fsiteurl%3Dartcom%26service%3D1

to allow those "extenal" participants to make their adjustments.

Thank you,

Helge

[dpetrovi · Accepted solution]

Hi Helge,

These external participants are considered as 'guests' by CWMS, and will always have system's default language/timezone/locale. At this time, CWMS doesn't have an option to save custom settings for unauthenticated users.

-Dejan

[System Administration]

Hi Dejan,

thank you very much for this clarification!

Cheers,

Helge