Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
New Member

Cisco CP-8831 configuration for Asterisk

So I have inherited an issue that I can't seem to resolve. Yes before you ask I am newer to managing Cisco phones and could use all the help I can get. 

I have a cisco cp-8831 conference phone that I am trying to get configured with our asterisk server. It connects to the tftp server and finds the the cnf.xml file, but will give a status message of "Error verifying config info". I have the SIP8831.9-3-3-5.loads file placed on the server and have the config set to load that firmware. However no matter what I try to adjust it wont get past this. 

Does anyone have an example configuration setup for an 8831?

Also I am getting status messages of "No Trust list installed" and "Error updating Locale". Are these errors that I need to concern myself with?

Everyone's tags (1)
Cisco Employee

Hi, I would advise you to



I would advise you to move this question to the following support community to get the answer you need:

Home/Collaboration, Voice and Video/IP Telephony


This community is for Cisco WebEx Meetings Server and Cisco Unified MeetingPlace products and is not observed by IP Telephony experts.

I hope this helps.



CreatePlease to create content