CWMS 1.1 "start meeting" link is incorrect

[PavanPrasad Katta]

webex admin url is -> webex-admin.example.com

webex user url is -> webex-user.example.com

When an admin creates an adhoc conference, he can get in to the webex conference,

however the start meeting link sent to the participants has the admin link prefixed like below

Any recommendations on what to look for ?

https://webex-admin.example.com/public/javascripts/jwysiwyg/https:/webex-user.example.com/orion/joinmeeting.do?

[dpetrovi · Accepted solution]

Hi Pavan,

What exact version of CWMS are you running? How do you invite participants to the "Ad-hoc" meeting?

When you start "Meet Now" meeting, host will receive a calendar invite with Join the Meeting link which should be the end user link and not the admin link. If you invite participants from the MeetingCenter, the same situation should happen.

Can you please share that information?

Thank you.

-Dejan

[PavanPrasad Katta]

Turned out to be a mis-configured email template.