CWMS 2.0 is expected in the first half of February. As soon as it is released, we will get the Release Notes with all the features. At this time, we know that support for Outlook 2013, Lync 2010/2013, and Microsoft Office Communicator 2007/2007R2 should be coming out with CWMS 2.0. At this time there is no support for Lotus Notes, but considering that it is available for WebEx SaaS, it is possible we will see it in the future releases. I will file an enhancement request for this and provide you with the ID that you can use to follow up with your Cisco Account Team and reach out to Product Management about the importance of this integration support.
At this time, there is no official Road Map for CWMS available for public.
Enhancement request is still in Open state, so we don't know if it is going to be considered in any future releases.
I advise you to share the Enhancement request listed in the post above with your Cisco Account Team and ask them to check with CWMS Product Management. Unfortunately, we cannot discuss any road-map information on this forum.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...