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CWMS Certificate Authority issue

Hi Everyone,

I've an issue with my CWMS Certificate Authority (CA),

I can't login into my CWMS from IPad (public),

error message is "This Certificate is not from a trusted authority".

I can login and join webex meeting from laptop (local and public),

everything is fine if I use laptop,

IMG_20131206_100604.jpg

Error message from IPad attached.

Please advise

Ovindo

  • Cisco WebEx Meetings Server (CWMS) and Cisco Unified MeetingPlace - Conferencing
1 REPLY
Cisco Employee

CWMS Certificate Authority issue

Hi Ovindo,

Are you using SSL certificate issued by a public/official Certification Authority or self-signed  certs? If you are using  SSL certs by a public CA, ensure you uploaded intermediate certs to CWMS as well. Please, take a look at this article for more info: http://www.cisco.com/en/US/docs/collaboration/CWMS/1_5/Troubleshooting_Guide_chapter_01.html#reference_EA8E3F4F2B12484F8433FB7FC4EF018F

I hope this helps.

Dejan

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