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Is there way to access deactivated users account recording ?:-CWMS 1.5 MR1

Hi,

We users which account we want to deactivate but in that user profile some recordings are available.

As currently CWMS don't have download option hence we/he can't store to localy

we want to know is there way we can access his recording after deactivating his account ?

(FYI :- we implemented sso for authantication )

Any information & help will address our concern ! please help

Thanks

Pratik Nimablkar

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Is there way to access deactivated users account recording ?:-CW

Hi Pratik,

As long as the recording was shared (manually via the recording share option that the host has or via the email received by attendees) then the recording link will still be valid after the user is deactivated.

There is no other way to access this recording after the account is deactivated, besides to reactivate it, log in, and generate the share link for the recordings associated to the account.

Thanks,

Derek Johnson

Conferencing TAC

2 REPLIES
Cisco Employee

Is there way to access deactivated users account recording ?:-CW

Hi Pratik,

As long as the recording was shared (manually via the recording share option that the host has or via the email received by attendees) then the recording link will still be valid after the user is deactivated.

There is no other way to access this recording after the account is deactivated, besides to reactivate it, log in, and generate the share link for the recordings associated to the account.

Thanks,

Derek Johnson

Conferencing TAC

New Member

Is there way to access deactivated users account recording ?:-CW

Thanks Derek, this helps

Oe query here,

As downloading of feature is comming with 2.0 that time can WebEx Administrator can dwonload/manage users recording ?

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