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Community Member

Meeting Place Epxpress web page could not be accessable

Hello,gentleman's.

I have restarted my  Cisco Meeting Place Express ver 2 server and web page got unaccessible. When I've checked  mpx_sys status command  I saw that :

root@servername mpxadmin]# mpx_sys status

Status for Cisco MeetingPlace Express:

----------

MeetingPlace Java RMI is running...

rmiregistry (pid 1456) is running...

----------

MeetingPlace database is running...

oninit (pid 1489 1488 1487 1486 1485 1484 1483 1482 1481) is running...

----------

MeetingPlace License Manager is running...

lmgrd (pid 1541) is running...

----------

MeetingPlace application is running...

sim.bin (pid 1652) is running...

db (pid 1676) is running...

snmpagt (pid 1682) is running...

gyromain.bin (pid 1688) is running...

cpgs (pid 1710) is running...

cca (pid 1732) is running...

poserver (pid 1786) is running...

ConfSchd (pid 1798) is running...

twatch (pid 1812) is running...

nmpagent (pid 1838) is running...

vui (pid 1831) is running...

poclient (pid 1824) is running...

----------

breeze (pid 1923) is running...

fmsedge (pid 1961 1960 1959 1958 1957) is running...

fmscore (pid 1964) is running...

----------

mpe-tomcat-main is stopped.

mpe-tomcat-securewebservices is stopped.

----------

MeetingPlace SNMP/R is running...

snmpdm (pid 2698) is running...

snmpagt (pid 1682) is running...

hostagt (pid 2715) is running...

mib2agt (pid 2790) is running...

naaagt (pid 2800) is running...

sappagt (pid 2840) is running...

cdpagt (pid 2855) is running...

[root@servername mpxadmin]#

I've trying to do /etc/init.d/mpx_tomcat restart command but does not help.

[root@servername mpxadmin]# /etc/init.d/mpx_tomcat restart

Stopping mpe-tomcat-main:  [  OK  ]

Starting mpe-tomcat-main:  [FAILED]

    ERROR: returncode = 1

Stopping mpe-tomcat-securewebservices:  [  OK  ]

Starting mpe-tomcat-securewebservices:  [FAILED]

    ERROR: returncode = 1

Reboot and shutdown doe not helped (((

Please advice me a solution !!!

Regards.

2 REPLIES
Community Member

Meeting Place Epxpress web page could not be accessable

I was looking for an answer to this last night, as well. It took me awhile to remember that we had this happen once before, and that the cause was the /opt volume being out of space.

If you ssh into your MPX server as mpxadmin, run the df command (or df -h for a better output) to see how much disk space is free on the various volumes. In our case last night, /opt had 0M available, which was causing the tomcat service to fail on startup. (This was after restarting the server - before the restart the symptom was certain voice prompts not playing when dialing into a meeting.)

I recommend asking TAC which files are safe to delete, but one set of files that should be okay to delete are older log files. For instance, I cleared out the older logs in /opt/cisco/meetingplace_express/web/logs which freed up around 21M. More space can be gained by deleting older versions if you don't plan to revert back from the current version (but again, you should ask TAC before deleting those files).

Community Member

Re: Meeting Place Epxpress web page could not be accessable

old thread but could you (or somebody) please let me know the command to check disk space on various components 

eg: /opt

 

I am new to the meeting place

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