Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Not able to access meeting place 6.0 through Web browser

Meeting Place version : 6.0

Issue : Not able to access meeting place through a web browser

Getting errors regarding database in eventviewer.

Event viewer logs.JPG

  • Cisco WebEx Meetings Server (CWMS) and Cisco Unified MeetingPlace - Conferencing
3 REPLIES
New Member

Not able to access meeting place 6.0 through Web browser

Looks like the password for the user 'sa' has changed or somehow been typed in incorrectly.  Try resetting the password,  You will probably need to locate the SQL service and make sure it is logging in with the new current username and password.

Sorry in advance if this didnt help.  I figured I would try to help since noone else had.

Cisco Employee

Re: Not able to access meeting place 6.0 through Web browser

Also, if you reset the "sa" password in Microsoft SQL Server, you will want to reset it in MeetingPlace. Do this by going to the desktop of the Web Server(s), then double click on the orange door on the bottom right, click on the Web Conferencing tab, and re-entering the "sa" password for both the Database Connection and the Slave Database Connection if both are showing.

Then you may need to restart the "Cisco Unified MeetingPlace Web Conferencing" service.

If this still does not work, you can open a SQL Server tool such as Enterprise Manager or Query Analyzer and try to connect to the SQL server using the "sa" credentials.

Regards,

Andrew

New Member

Not able to access meeting place 6.0 through Web browser

Thanks a lot MItch and anmarti2 for your help..

510
Views
0
Helpful
3
Replies
This widget could not be displayed.