Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Webex Client Redistributable

Hi All,

We currently do not allow our users to be administrators on their machines. Consequently, this makes software installation a headache . Especially for webinstalled software such as webex. I am looking for a Webex Client Redistributable that I can push out to all our machines using SCCM or Group Policy. Any idea where I might find this or if such thing exists? That or a better way to manage webex client installs when users aren't administrators? I could add it to the image, but then as soon as the version changes and requires a later version I'm back in the same boat.

Thanks in advance.

Dan

4 REPLIES
Cisco Employee

Webex Client Redistributable

Hi Dan,

Please, take a look at this document for information how to perform distribution of CWMS Applications:

http://www.cisco.com/en/US/docs/collaboration/CWMS/b_planningGuide_chapter_0110.html

I hope this will help you.

-Dejan

Community Member

Webex Client Redistributable

This document provides instructions that you may find helpful.

http://www.communiqueconferencing.com/meetingmanager_msi.pdf

Susan

Meet Me In The Cloud.com

Community Member

Webex Client Redistributable

Thanks for your recommendations. I have tried downloading and installing the suggested .MSI, atmcie2.msi. After installing, I see the "Cisco WebEx Meeting Center for Internet Explorer" in my add and remove programs. However, when I try to join a meeting with Internet Explorer (specifically the test webex hosted here http://www.webex.com/test-meeting.html) I still get a UAC prompt to install another WebEx program. After I let this run I see another program installed, just called "WebEx" with publisher "Cisco WebEx LLC" and no version number. Only after this is installed am I able to join a meeting incident free as a non-administrator. This is the program I am looking to preinstall.

Community Member

Webex Client Redistributable

I understand.

I'd suggest calling WebEx Tech Support and asking for the file and help testing, if you need it.  If the Agent can't help, s/he will escalate to Level 2 for you.

WebEx Tech support answers the phone 24 x 7 x 365:  866-229-3239.  For fastest response, select option #1 and then #2.  They usually come on in less than one minute.

That'd be my recommendation.  Apologies if you've already tried that.

Good luck!

Susan

2129
Views
0
Helpful
4
Replies
CreatePlease to create content