We've had this problem a couple times as well. No solution so far.
*6 doesn't always mute the phone. Clicking the mute button on the Cisco 6941 phone also doesn't mute the phone. Doing both *6 and activating the mute button doesn't work. The only work around that has worked for our users with the problem is to use the mute button on the Headset (Plantronics CS50).
I am not sure if you meant to say #6 instead of *6. End users should be able to use this feature at any time during the meeting. They do need to have the privilege to Record meetings. If the end users are joining as guests (without authenticating first), make sure Guest user has the privilege to Record meetings enabled.
If DTMF was a problem, that would be easily reviewed in the logs and packet captures, so possibly TAC involvement would be needed to check why you are seeing this issue.
Hi, I just spent some time on the phone with WebEx support and have been told that it is basically unsupported.
If you are logged into the meeting through the web portal it becomes a web meeting. People can login with out have web access, but the mute / un mute functions are disabled. Essentially there is no way for them to un-mute themselves this way.
My workaround is going to be "mute-all upon entry" and physically un-mute the people who call in only. they will then be responsible to mute / un mute their phones locally.
I am very surprised that this isn't more of an issue.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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