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New Member

Webex Personal assistant - rehoming to internal meeting server

We just stood up a Webex Meeting Server onsite, and we've had a couple users that we have had a heck of a time with. Just users that had previously had the Webex Assistant homed to the "old" webex.com service. Switching it to the new site appears to work, then the user typically cannot login via the link provided in a meeting invite.

Going to the URL of our Meeting Server allows them in. Uninstalling/reinstalling the productivity tool software does not seem to help. There has to be some silver bullet we are missing?

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New Member

Webex Personal assistant - rehoming to internal meeting server

We ended up getting it working, but we didn't try anything new, it just finally allowed us to switch servers successfully with the assistant. We've had 5 or so people that were using the tool with the "old" service, and 2 of those have put up a really good fight in trying to re-home them. Weird.

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