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New Member

11.5 CCX CUIC Limiting Views

I was able to create gadgets to limit Supervisors to only see their own team in Supervisor view.

 

Is there a way to only limit a Supervisor from only seeing their CSQ and/or Team data when pulling Historical and Live reports in CUIC?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: 11.5 CCX CUIC Limiting Views

In 11.5 and before,

Supervisors can only view Live Data Reports in CUIC .Supervisors had to be given  Reporting Capability to view Historical Reports in CUIC .Aso note  that  they can only run Live Data Reports for  their  teams. Only when they were given Reporting capatbiity then can view for all Teams

 

From 11.6 , Supervisor can now  view both  Live Data Reports and Historicarical Reports in CUIC. Note  that  they can only run Live Data Reports and Historical Reports for  their  teams.

But if you give them Reporting capability then they can veiw all other Teams..

3 REPLIES
Cisco Employee

Re: 11.5 CCX CUIC Limiting Views

In 11.6 ,  CUIC Supervisor reports-  Historical /Live Reports are limited to their team .  But if Supervisors have Reporting user capability , then they see all teams .

New Member

Re: 11.5 CCX CUIC Limiting Views

So 11.6 limits the Supervisor to the teams they are assigned? But 11.5 shows all? 

Cisco Employee

Re: 11.5 CCX CUIC Limiting Views

In 11.5 and before,

Supervisors can only view Live Data Reports in CUIC .Supervisors had to be given  Reporting Capability to view Historical Reports in CUIC .Aso note  that  they can only run Live Data Reports for  their  teams. Only when they were given Reporting capatbiity then can view for all Teams

 

From 11.6 , Supervisor can now  view both  Live Data Reports and Historicarical Reports in CUIC. Note  that  they can only run Live Data Reports and Historical Reports for  their  teams.

But if you give them Reporting capability then they can veiw all other Teams..

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