4.5.2 SR2 , resource id not found when agent logs in
Anyone know of any issues in 4.5(2) SR2 regarding agent/resource login issues? We had an agent that worked fine and no changes, and they could not log in anymore. Got a resource id not found error on the agent desktop when they logged in.
The Call Manager user, rm user, etc had proper device associations and all was well.
How I fixed it was by changing the user Id of the user to something else in CCM and then this added a new resource on the CRS side. Then I deleted the inactive resoure (original) and changed the user id back in CCM for the user and then in CRS I deleted the resource with userid change, and configured the new resource with proper skills and team and the user is working again.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...