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5 Agent Licenses Bundled in CUCM 8.5

I am proposing a CUCM 8.5 and wants to make use of the 5 bundled agents licenses. I will like to clarify the following:

1) I want to know if i require another hardware server for the UCCX.

2)  Also if it is not required at this point,  if i want to increase the  number of agents in the future will i require another hardware.

3)  Finally, if a hardware  is required in the future due to expansion how  do i move the existing licence from the CUCM hardare server to the UCCX.

Expecting a response

Hall of Fame Super Silver

5 Agent Licenses Bundled in CUCM 8.5

1. Yes, you need dedicated server for UCCX, if you have UCS server(s) and available resources you can virtulize it on the same server

2. No, you simply add more licenses

3. Not applicable as the license is tied to the UCCX server which requires seperate server/guest virtual machine.

HTH, please rate all helpful posts!


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