I have never completed an upgrade before and will be involved in one over the next few weeks. I was reading through the 7.5 Upgrade Guide and I saw a step in there that wasn't very descriptive. The step I am referring to is, "Remove any pre-existing versions of EAServer (Jaguar)." I looked through Add/Remove programs on the machines and I didn't see anything named EAServer in there. Can anyone provide a process for removing that application and completing this step. I would really appreciate any help that can be offered.
EAServer (Sybase), New Atlanta, etc, all get installed with the 3rd party tools. Try running 3rd party tools and seeing if there's an uninstall options. I think there's a document about uninstalling 3rd party tools, search for it I'm sure it's still floating around.
Thank you for your response. I tried running 3rd Party Tools on a machine that already had it installed to see what would happen and it just skips the components because it sees them as already installed. I did find an article (FN-62497) which discussed uninstalling 3rd Party Tools using a vbs script that was created specifically for removing the tools. The only problem is the article specifically says not to use that tool without TACs involvement. The only thing I see in Add/Remove programs that resembles the applications you referenced is ServletExec 5.0 ISAPI. Should I uninstall that? Are there other components that need to be removed? Thanks for your time and attention to my matter.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...