03-19-2008 09:32 AM - edited 03-14-2019 01:58 AM
How many agents could I grow with a 7825 - IPCC???
03-20-2008 04:19 AM
Hi,
You can support up to 75 agents. If you are using IPCC Express 4.0 you can take a look at page 79 on the SRND guide at:
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_implementation_design_guide0900aecd80331ee7.pdf
Hope this helps,
Juan Luis
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