We're using IPCC Express 3.5.3. Our call center agents currently have 7940 phones with a 2nd agent line. They'd like to keep their physical phone and also have IP Communicator on their laptops in case they need to work from home and take calls. Can IP Communcator be setup on their laptops with shared lines for both their person and agent lines? Can IPCC Express deal with shared lines, as long as the RM Jtapi user is associated with both the physical phone and the IP Communicator?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...