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New Member

a blank page after log in

hi, i logged into the CRS, with the correct pass and login, and after that the page is without any information. do you know what could be happening?

3 REPLIES
Bronze

Re: a blank page after log in

Run iisreset on CRS server to reset the IIS services (IIS admin and web service) to restore appadmin page for CRS server.

New Member

Re: a blank page after log in

hi ....could you tell me how to reset the iss?? i got into the system services and restarted the iss, and the problem is the same, but i dont know if i did in a correct way the procedure.

Re: a blank page after log in

hi

i had before same issue

cisco TAC sggested to run the repair option from the IP IPVR installation CD

run the repair and will fix it

it is the java files get corepted

good luck

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