About UCCX 8 Historical report-no report by running scheduler

[freddy8827]

Hi!

  I can run the historical report by manually set up the timeframe and generate the report. The content of the  report is correct,but when

I run the report by the sechduler , the content is empty,no data during the interval !... Does anybody encounter the same problem ? My UCCX version is 8.0.2

Thanks a lot!

[frzhang]

Make sure the computer running the HRC is up and logged in during the time the report is scheduled to run. Essentially, you need to make sure the scheduler is running. It's not a Windows service.