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access right of folder "desktop_cfg"

Dear all,

I want to ask a question about CRS. I have used the CRS version3.54.

As you know the design of CRS must map a drive to share the configuration.

Due to mapping drive. the folder of "AudioFile" also will share to the user.

I want to know may I apply some access right for map drive which user can access the AudioFile

But they can delete the recorded file. Also may we provide the full access right for supervisor to control the "AudioFile" ?

As last, If you have some map drive design document. Can you send to me ?

CCM version 4.13sr3c

CRS version 3.54

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Re: access right of folder "desktop_cfg"

You can also the read/write access to the DESKTOP_CFG configuration file to map the share. Check out the document http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801ecf61.shtml for Automating DESKTOP_CFG Share Drive Mapping in Cisco Agent Desktop.

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