Hey all, I'm new to Cisco and not scheduled to take a class till June. Was wondering if someone could help me I need to add an agent to a current ACD group I have. We are running on Ver. 9. I do have basic skill to add, delete, build phones learned it all on my own. But cant figure how to add a user to the ACD group or where to look. If someone can point me in the right direction on where to look that would be much appreciated. I do have full system admin rights.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...